Support & Feedback

Need help with CRE? Have feedback, want to report a bug, or request a feature? You can submit a support request directly through the CRE UI.

How to submit a support request

1. Go to cre.chain.link
2. Log in to your account (if you're not already logged in)
3. In the left sidebar, click Help
4. The support form will open as a slide-out panel
5. Select your request type from the dropdown:
   • Support Request - Need help with an issue
   • Bug Report - Found a problem
   • Feature Request - Suggest an improvement
   • General Feedback - Share your thoughts
   • Other - Anything else
6. Describe your issue or feedback
7. Click Request to submit

What to include in your request

To help us assist you faster, please include:

For bug reports:

• Steps to reproduce the issue
• Expected behavior vs. actual behavior
• CRE CLI version (run cre version to check)
• Error messages or logs (if applicable)
• Operating system

For support requests:

• What you're trying to accomplish
• What's not working or unclear
• Any error messages you're seeing
• Relevant code snippets or configuration files

For feature requests:

• Your use case
• Why this feature would help you